Shipping
Some processing and shipping times may vary as our inventory is shipped from our manufacturers overseas.
Please allow up to 2 weeks for processing your order and an additional 1-2 weeks for your item to start its journey over to you!
We are not responsible for any delays that may come with overseas shipments as we have no control over it. We will do our best to assist you in the case of shipment issues, if your order does not come within a week of it being shipped out, contact us and we will assist you in anyway possible.
Returns & Refunds
If anything arrives damaged or isn't the proper item for whatever reason, please contact PastelPuff immediately by email. We will assist you as soon as possible!